EN DE
AI Chatbot & Agent · Berlin

AI Chatbot Berlin — practical automation for real businesses, done honestly

An AI chatbot Berlin businesses can actually rely on doesn’t need to promise miracles. I build conversational tools — customer-service bots, internal knowledge assistants, lead-capture flows — that do a specific job well, keep your data private, and are honest about what they can and can’t handle. No hype, no inflated claims.

Book a free call → See pricing

30 minutes, no pitch — I’ll listen to what you actually need and tell you whether a chatbot or agent is the right fit.

10+ yearsworking in web & digital
50+ websitesbuilt across 8 countries
Berlin-basedworking with clients worldwide
What’s possible

AI chatbot Berlin — what I build and what to expect

These tools work well for narrow, well-defined tasks. The more clearly you can describe the job, the more reliably the bot will do it. I’ll always be upfront if something is outside what current AI handles well.

  • Customer-service chatbot — handles your most common questions around the clock so your team isn’t answering the same things repeatedly. It escalates to a human when the answer isn’t clear.
  • Internal FAQ & knowledge assistant — lets your team search internal documents, manuals, or processes in plain language instead of digging through folders. Useful, but only as good as the information you feed it.
  • Lead-capture bot — qualifies visitors, collects contact details, and routes enquiries — a practical alternative to a static contact form, especially out of hours.
  • Your data stays yours (GDPR) — I take data privacy seriously. Conversations and documents can stay on your infrastructure or in a GDPR-compliant EU environment. No data routed through third-party servers you haven’t agreed to.
  • Self-hosted option available — if full control over the stack matters to you, I can build and deploy on your own servers rather than a managed cloud service.
  • Honest about limits — AI agents make mistakes, misread context, and occasionally produce confident nonsense. I build in safeguards, clear escalation paths, and human review where it counts — rather than pretending the technology is flawless.
  • AI agent Berlin — for tasks beyond a single conversation: automating multi-step workflows, connecting to your CRM or booking system, or running background processes triggered by user actions.
How it works

Three clear steps, from brief to working bot

1

Scoping

We define exactly what the bot needs to do, what it should never do, and where a human must take over. Clarity here is what makes the build worth doing.

2

Build & test

I build, connect your data sources or integrations, and test against real scenarios — including edge cases and things the bot will inevitably get wrong.

3

Launch & handover

You get a working deployment and a clear explanation of how to monitor it, update its knowledge, and know when something needs attention.

Recent work

A few projects that involved building for the web and beyond

A small selection — honest examples rather than inflated numbers.

Plush74 location-scouting platform
WebSEOGoogle Ads

Plush74

Rebuilt and optimised a multilingual location-scouting platform connecting producers with venues across Europe.

 Promoneuve marketplace website
WebSEO

Promoneuve

Designed and built a conversion-focused, SEO-ready site for a French online marketplace.

 Spielmann Berlin studio website
WebSEOGoogle Ads

Spielmann

A full digital rebuild for a Berlin studio — new site, SEO foundation, and Google Ads working together.
From €1,000 · fixed scope, fixed price

Most chatbot and AI agent projects start from €1,000 depending on complexity, integrations, and the number of data sources involved. I’ll give you a clear number before any work starts. No surprises.

See pricing →
Common questions

AI Chatbot Berlin — FAQ

Will the chatbot make mistakes?+
Yes — and I think it’s important to say that clearly. AI language models can misread questions, give confidently wrong answers, and struggle with anything outside their training data. That’s why every build I do includes escalation paths to a human, clear scope limits, and a way for you to monitor what the bot is actually saying. A well-scoped bot with guardrails is far more useful than an overambitious one that goes off the rails.
Is my data private? What about GDPR?+
Data privacy is something I take seriously, not a checkbox. I build with GDPR compliance as a requirement from the start — conversations and documents can be processed in GDPR-compliant EU infrastructure, and I won’t route your data through services you haven’t explicitly approved. If your data is especially sensitive, a self-hosted setup with no external API calls is also possible.
What can an AI chatbot actually do for my business?+
It works best for narrow, repeatable tasks: answering the same questions your team fields every week, guiding visitors through a process, capturing lead information, or searching a defined set of internal documents. It’s not a general-purpose assistant and it won’t replace human judgement for complex situations — but for the right job, it runs reliably around the clock.
What does it cost?+
Most projects start from €1,000. The final number depends on how complex the use case is, how many integrations are needed, and whether you need a self-hosted deployment. I always give a fixed price before work starts so there are no surprises. See the pricing page or book a call to get a clear estimate for your specific situation.
What happens after it’s live — do I need ongoing support?+
You’ll need to maintain it: updating the knowledge base as things change, reviewing conversations occasionally to catch where it goes wrong, and adjusting the scope if your business needs shift. I hand over clear documentation and can provide ongoing support if you want it — but the goal is that you’re not dependent on me to keep it running day to day.
Related services
AI & Custom Software Berlin Web Design Berlin SEO Berlin Portfolio

Thinking about an AI chatbot for your Berlin business?

Book a free 30-minute call. I’ll listen to what you need, tell you honestly whether a chatbot is the right tool, and give you a rough sense of what’s involved — with no obligation to go further.

Book a free call →

Honest advice, clear scope, no hard sell.